Privacy policy

Don Barber Film Production respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or engage us for marketing, branding, content, consulting, or video production services.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

Name
Company or organization name
Email address
Phone number
Project details, creative briefs, business information, and communications
Information submitted through contact forms, quote requests, surveys, or email
Payment and transaction information related to booked services

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device type, pages viewed, approximate location, referral source, and interactions with the website.

How We Use Your Information

Don Barber Film Production may use your information to:

Respond to inquiries, quote requests, and project proposals
Communicate about our services, projects, appointments, invoices, and updates
Plan, deliver, and manage marketing, branding, content, consulting, and video production services
Process payments and maintain business records
Improve our website, services, content, and client experience
Protect the security and integrity of our website and business operations
Comply with legal obligations and resolve disputes
Send marketing communications when you have requested or consented to receive them

Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help the site function properly, understand visitor activity, improve performance, and support marketing efforts.

You may control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the website.

Our website may be hosted or supported by third party service providers, including Shopify. These providers may use cookies and other technologies as necessary to operate, secure, and improve their services.

How We Share Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers and business partners who help us operate our website, process payments, manage communications, provide technical support, deliver services, or complete production work.

This may include website hosting providers, payment processors, cloud storage providers, email providers, analytics providers, production contractors, creative collaborators, and professional advisers.

We may also disclose information when required by law, legal process, court order, government request, or when necessary to protect the rights, property, safety, and security of Don Barber Film Production, our clients, or others.

Project Materials and Confidential Information

Project materials, creative briefs, marketing plans, video footage, business documents, and other information shared with us are used only as reasonably necessary to provide the requested services.

We may use completed work in our portfolio, website, social media, presentations, or promotional materials unless a written confidentiality agreement or other written arrangement states otherwise.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, meet legal and accounting obligations, resolve disputes, enforce agreements, and protect our business.

When information is no longer needed, we will delete, anonymize, or securely dispose of it where reasonably practical.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system, transmission method, or storage process can be guaranteed completely secure. You provide information at your own risk.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business or legal requirements.

You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly. Even if you opt out of marketing communications, we may still send you service-related messages about active projects, payments, appointments, or other business matters.

Third Party Links

Our website may contain links to third party websites, platforms, social media pages, or services. Don Barber Film Production is not responsible for the privacy practices, content, or security of those third party sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

International Visitors

If you access our website from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate. By using our website or providing information to us, you understand that your information may be transferred to and processed in these locations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or technology. Any update will be posted on this page with a revised effective date.